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Course Term & Conditions

Somerset Divers Course Terms and Conditions

These terms and conditions apply to activities that you undertake with Somerset Divers. Please take a moment to read through them so as to avoid any problems later.

Course commencement and dates

When booking a course with Somerset Divers we will endeavour to give you dates for pool work and open water dives. These may be changed by Somerset Divers at short notice due to logistical, sickness or weather problems, but normally we would give you plenty of notice. If you are unable to attend a course date we ask that you give at least 36 hours notice. Failure to do this may incur extra expense. All courses should be completed within 12 months of the commencement or the course fee will be forfeited.

Course materials

All course materials will be supplied to you on receipt of a course deposit and prior to the start of the course. We ask that you undertake to study the material prior to taking part in a training dive or study session.

Course Deposit

A deposit of £50 is required at the time of booking a course, this is non-refundable, unless the course is cancelled by Somerset Divers, when a full refund will be given. (Divemaster Course deposit may be higher)

Course Fees

Course fees must be paid in full prior to completion of the course and do not include any cost of boat hire/space or entrance to inland dive sites unless stated otherwise.

Dive equipment

Relevant dive equipment for a course is supplied by Somerset Divers, the equipment is well maintained and serviced. Dive equipment is expensive and we ask that at all times you treat it carefully. Should equipment be lost or damaged whilst in your care, Somerset Divers will ask for the full cost of the equipment.

Cancellation of a course

A deposit is required at the time of booking a course, this is non-refundable due to expenses incurred. Should a course be cancelled by Somerset Divers for whatever reason then a full refund will be made.

Conduct on courses

Somerset Divers will conduct courses under the PADI system of teaching. Somerset Divers staff will act in a professional manner at all times. Staff will comply with the HSE Diving at Work Regulations 1997. Staff are encouraged to teach divers to become independent divers and to give free advice on course and equipment. Should you have any complaint of the standard of teaching or activity of the staff please contact us at your earliest convenience.

Student are asked to keep appointment dates as set by Somerset Divers, failure to do so without adequate notice will incur additional expense to the student. Prior to training sessions students are asked to study the relevant materials. If you have any questions please do not hesitate to ask your instructor. You should always listen to training given by your instructor. Students must ensure that they arrive on time for training sessions and at dive sites, failure to do so may result in exclusion from that days diving at may incur additional expense. We ask that students act in a respectful manner to other students and to Somerset Divers staff.

Anyone thought to be under the influence of drink or drugs will not be allowed to take part in the course, this is for the instructor to judge, his decision will be final and supported by Somerset Divers. This may incur additional expense to the student.

 

Certification

Certification with PADI will only take place when all course requirements have been completed and payments of all fees have been made.

Complaints procedure

I hope your course will be a very enjoyable experience and that you have no cause for complaint as I value every customer. Should you feel that you do have cause for complaint please advise your instructor immediately or myself as soon as practicable.

Data protection

All of your personal details will be kept secure and not passed to any other person without your consent.

Thank you for taking the time to read this document, if you have any questions about its content please contact us

 

Last Modified: Mon, 17 Jun 2013 12:36:30 GMT
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PADI Boat Diver (BOAT)
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